Benchmarking & Best Practices Consortium

Companies commonly monitor internal metrics in order to measure operational performance.  However, a company can only learn so much from its own data.  Research and analysis of other leading companies’ best practices provides useful comparisons, and can help you identify priorities and allocate capital.  

When you incorporate a Benchmarking and Best Practices (B&BP) process that utilizes external supply chain performance data, you will improve your awareness of top operational performers, and know where you’re ahead and where you’re falling short.

Benchmarking Services

Tompkins delivers supply chain benchmarking services aimed at introducing clients to the best practices of the world’s leading enterprises.  Our B&BP program incorporates the best elements of benchmarking metrics reviews and best practice initiatives.  How does it work?

  • Benchmarking compares your supply chain performance to that of your peers and to companies that are thought to be exceptional performers.
  • Best Practice Reviews identify the supply chain processes that have proven to deliver superior results in real world implementations.


The Tompkins Supply Chain Consortium (TSCC)

A leader in benchmarking and best practices, Tompkins established the Supply Chain Consortium over a decade ago. The Consortium database, accessible only to members through a secure web browser interface, offers a variety of exclusive tools to access composite data to compare against your supply chain performance. It supports your important best practices research, or when searching for a new solution.

Consisting of a group of more than 350 participating companies, The Consortium groups include one tailored for “Shippers” and one for “Third Party Logistics Providers” (3PLs). Both groups operate using the same comprehensive, information-packed database and user-friendly interface.

Membership Advantages

By identifying which technologies, tools, and processes are used by leading companies, our Consortium members can determine what drives the results at these companies and use this as one more key input to support decisions on improving operational performance. Customized, self-generated reports provide valuable insight, allowing you to compare your operations against peers and best-in-class companies, as well as against others in your industry.

Membership in the Tompkins Supply Chain Consortium for benchmarking and best practices provides networking opportunities with those who have similar interests, experiences and questions. It provides your company with measurable benefits, including:

  • Allowing you to measure your performance against best-in-class companies and competitors, to identify improvement opportunities,
  • Ensuring meaningful scorecards with key performance indicators across all areas of your supply chain,
  • Broadening the thinking of the management team and the operations group to include issues beyond the individuals’ immediate responsibilities
  • Providing breakthrough insights by looking across performance measures, processes, relationships, infrastructure, and requirements
  • Helping prioritize improvement opportunities and build consensus behind the opportunities with the greatest ROI.


Tompkins’ Benchmarking Services and TSCC Membership provide unique opportunities to learn where your supply chain operations stand, and receive up-to-date industry specific information about what best practices are being employed. You’ll gain a greater ability to find out where and how you can improve your company.

For more information on participating in either of these groundbreaking industry benchmark reviews, please e-mail us. Please visit the consortium website at

Join the Supply Chain Consortium LinkedIn group! 
Connect with colleagues, and receive the lastest benchmarking and best practices news and events from the consortium.



Additional Resources

Two Hundred Supply Chain Experts Have Taken Their Seats to Listen to Dr. James A. Tompkins Begin His Keynote Speech, An Awesome Year of Learning

Author: Tompkins International Staff/Tuesday, May 9, 2017/Categories: Press Release

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Dr. Tompkins, CEO, Tompkins International and Chairman, MonarchFx, is addressing the learning that has happened over the last six years with an emphasis on the last 12 months, as well as, the path forward for the profession of supply chain and the business of commerce.

Durham, NC May 09, 2017

Two hundred supply chain experts have taken their seats to listen to Dr. James A. Tompkins begin his keynote speech, An Awesome Year of Learning, at the 2017 Tompkins International Supply Chain Leadership Forum. Dr. Tompkins, CEO, Tompkins International and Chairman, MonarchFx, is addressing the learning that has happened over the last six years with an emphasis on the last 12 months, as well as, the path forward for the profession of supply chain and the business of commerce.

Dr. Tompkins is addressing three important questions.

1. How should supply chain leaders evolve to the next generation supply chain?
2. What are the greatest challenges facing supply chain leaders?
3. What keeps supply chain leaders up at night?

Over the years the supply chain has evolved.

1970-1990: distribution and logistics were an afterthought.
1990-2000: supply chain failures impacted customer service.
2000-2005: supply chain cost reduction.
2005-2010: supply chain cost reduction and sustainability.
2010-2015: supply chain innovations.
2015-forward: supply chain as a contributor to profitable growth. The supply chain enables filling customer needs.

In order for supply chain leaders to evolve to the next generation supply chain they need to understand, the customer’s perspective of the next generation supply chain, the process for achieving the next generation supply chain, and the driver of the next generation supply chain.

The challenges being faced by supply chain leaders today require innovative leaders with grit and hustle.

Lastly, Dr. Tompkins is presenting his vision of “New Retail”, his view of the Amazonification of commerce, and his analysis of the impacts on supply chain leaders due to the pace and magnitude of change.

“The future for supply chain leaders is awesome. There has never been the level of opportunity for supply chain professionals as there is today. A key to our success is to harness the power of change and turn it into a supply chain force of profitable growth, fulfilling customer needs, and next generation solutions,” states Dr Tompkins.

About Tompkins International:
A supply chain consulting and implementation firm that maximizes supply chain performance and value creation. We enable clients to be more profitable and valuable, while also becoming more agile, flexible, and adaptive to the marketplace. Tompkins collaborates with client teams to develop improved operations strategies, supply chain planning, and execution across all the Mega Processes of supply chains (PLAN-BUY-MAKE-MOVE-DISTRIBUTE-SELL). Tompkins is headquartered in Raleigh, NC and has offices throughout North America and in Europe and Asia. For more information, visit:


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Tompkins International Staff
Tompkins International Staff

Tompkins International Staff

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