Learning from 2020 and Performing in 2021: It’s Not Your Parents Final Mile presented at CLDA Final Mile Forum & Expo on June 25, 2021.
2020 was one heck of a “decade” with the COVID-19 pandemic causing the Mother of all Disruptions and resulting in major shifts across all sectors. The largest benefactor of this disruption was digital commerce. The digital commerce explosion impacted all aspects of the 2020 peak season final mile ecosystem and resulted in major problems meeting shipper demands. This ongoing increase in digital commerce positions our segment of the industry with the greatest opportunity for growth as we start the push to the 2021 peak season. This presentation highlights the opportunities, challenges, and requirements for having great final mile success in the 2021 peak season and beyond.
Additional Materials: https://www.tompkinsinc.com/en-us/Downloads/Its-Not-Your-Parents-Final-Mile