In his latest video, Benjamin Patipa, MD. explains why the healthcare product supply business as we know it has changed forever, why sellers must switch to a single unified supply chain healthcare logistics solution.
It is the age of rapid delivery, and it does not stop at retail. The rise of eCommerce is affecting all industries, including the business of healthcare. According to Goldman Sachs, the healthcare industry is prepared to spend an estimated $32 billion on eCommerce and web services annually. That is five times more than the $6 billion online retailers currently spend annually on all forms of eCommerce and services.
Healthcare supply chain leaders are experiencing five main industry trends consolidation, cost reduction, distribution and supplier model changes, and data-driven decision making. In addition to the demand to increase profits, these leaders face pressure to rethink traditional distribution and supplier models.
The key feature to healthcare logistics is that companies in this industry need to be 100% consumer centric providing convenience. Companies must ensure the customer can interact, engage, and buy any way, anytime, and anywhere they want, also providing immediate delivery.