New partnership enables MonarchFx to increase customer service and order fulfillment offerings

Raleigh, N.C. – MonarchFx, a business unit of Tompkins International, announces a strategic alliance with Avectous, which offers a full suite of Supply Chain Fulfillment software, including WMS, DOM-WMS and Carrier Connectivity. MonarchFx will be leveraging Avectous’ full suite of applications across its entire fulfillment network. 

The execution of elite customer service is dependent on having the highest functioning technology and software. Through the partnership with Avectous, MonarchFx will leverage a cornucopia of state-of-the-art functionality, including:

  • Highly configurable, cloud-based technology stack.
  • Task-Based System that reduces development requirements for specific seller requirements.
  • System design significantly reduces cost and time for seller onboarding efforts.
  • Seller specific rules sets in both the DOM and WMS.
  • Automated receiving and put away.
  • Automated quality control item selection.
  • Handheld devices that support all warehouse operations.
  • Immediate availability of incoming inventory to production/picking/shipping.
  • Seamless and inherently intuitive integration between order receipt and fulfillment.
  • Optimized warehouse management for both optimal use of space and personnel productivity.
  • Instant and complete integration with your CRM/ERP.
  • Total & real-time inventory visibility.
  • Reduced personnel requirements and sales surge management improvement.
  • Order, wave and batch picking for optimal efficiency.
  • Business rule creation to align picking with optimal order fulfillment strategies.
  • Carrier connectivity and real-time integration with packing and shipping for lowest cost/fastest delivery.

According to Jim Tompkins, CEO of Tompkins International, the alliance with Avectous will enable MonarchFx to provide excellent customer service and order fulfillment, with real-time visibility into all inventory levels.

“I am very pleased with the relationship we have been able to create with Avectous,” said Tompkins. “The Avectous WMS platform will take our operations to another level, thus increasing our customer service offering.”

About Tompkins International
Tompkins International is a supply chain consulting and implementation firm that maximizes supply chain performance and value creation. It enables clients to be more profitable and valuable, while also becoming more agile, flexible and adaptive to the marketplace. Tompkins collaborates with client teams to develop improved operations strategies, supply chain planning and execution across all the Mega Processes of supply chains (PLAN-BUY-MAKE-MOVE-DISTRIBUTE-SELL). Tompkins is headquartered in Raleigh, NC and has offices throughout North America and in Europe and Asia. For more information visit:

About MonarchFx
MonarchFx, a business unit of Tompkins International, is an alliance of leading logistics service providers, supply chain technology providers and partners, managed by experienced executives, that provides world-class logistics and fulfillment solutions through an innovative logistics ecosystem. It serves retailers, brands and other sellers with multiple fulfillment channels, providing speed, quality and efficiency, operating with distributed logistics centers for nationwide coverage, allowing for same-day delivery. It is high service, facilitated by advanced robotics, analytics and artificial intelligence methods for inventory allocation. For more information, visit:  

About Avectous
Avectous Integrated Software delivers extraordinary functionality in fulfillment and marketplace management software at an affordable price. Its software is 100% proprietary, and delivered pursuant to an unlimited software license, without a “per transaction” cost structure. For more information, visit:

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Tompkins International Staff
Tompkins International Staff