From April 2020 to June 2020, as we all began to better understand COVID-19 and grapple with the impacts of the pandemic, many of us asked questions about:

  • returning to normal;
  • understanding the new normal;
  • the path to the next normal; and
  • the putting aside of normal and a new beginning.

Nearly two years later, as we begin the slow transition to a post-pandemic phase, we are starting to understand that all four of these scenarios will occur.

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Jim Tompkins
Jim Tompkins

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