I am a STEM professional with a doctorate in industrial engineering and have had a career in designing and implementing supply chain solutions. But interestingly, in my pursuit of retail supply chain solutions, I have come face to face with the mother of all uncertainties: the holiday peak season. My experience allows me to see that the opposite of a steady-state solution – and the opposite of certainty – is the shopping period from Thanksgiving Day through Dec. 23. I have dealt with that uncertainty for several decades, so although I am a STEM professional, I have significant experience with uncertainty
This article is provided for informational purposes only with permission of the Institute of Industrial and Systems Engineers from the October 2021 issue of ISE magazine, Copyright© 2021. All rights reserved.