I am a STEM professional with a doctorate in industrial engineering and have had a career in designing and implementing supply chain solutions. But interestingly, in my pursuit of retail supply chain solutions, I have come face to face with the mother of all uncertainties: the holiday peak season. My experience allows me to see that the opposite of a steady-state solution – and the opposite of certainty – is the shopping period from Thanksgiving Day through Dec. 23. I have dealt with that uncertainty for several decades, so although I am a STEM professional, I have significant experience with uncertainty

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This article is provided for informational purposes only with permission of the Institute of Industrial and Systems Engineers from the October 2021 issue of ISE magazine, Copyright© 2021. All rights reserved.

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Jim Tompkins
Jim Tompkins

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