Digital disruptions continue to play an important role in the evolution of retail. The dot-com era of the 1990s begets the dot-com bubble that burst to create the dot-com collapse. By 2003 the few dot-com survivors began playing an important role in retail. By 2010 e-commerce had reached a level of significance creating the term multichannel retail, describing retailers who participate in stores and online. The field has evolved, and entered the era of New Retail. -Jim Tompkins, CEO, Tompkins International and MonarchFx

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Tompkins Solutions Staff
Tompkins Solutions Staff

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