We have come a long way from the days where gut feel and years of industry knowledge ruled the day and drove critical decision-making. “Water Cooler Talk” seems a thing of the past, but to effectively work together, businesses must replace it with a new process. Face-to-face cross-functional team discussions are critical in helping teams learn to work together and communicate effectively. Welcome to sales and operations planning (S&OP).

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About the Author
Scott Moon
Scott Moon