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Unlike management-based consultants, Tompkins Associates has utilized its engineering background to examine the science of organizational performance. After many years of research, analysis and implementation, the result is a proven practice that achieves organizational excellence. Based on client needs, we customize our solutions to produce quantitative improvements in productivity, quality and client satisfaction. Our areas of expertise include:

Supply Chain Synthesis

Developing a continuous improvement action plan involving all operational areas, clients and suppliers.

Business Process Continuous Improvement

A strategic and innovative approach to material tracking and control, scrap and rework reduction, operations flow, employee development and client satisfaction.

Competency-Based Training

Assessing employee skill sets, defining future skill requirements for individuals and teams, curriculum development, media format and the process of implementation, tracking and follow-up to ensure return on investment.

Performance Measurement Systems

Determining the appropriate measures and goals for all operational areas of methodology for communication and implementation.

Performance-Based Incentive Planning

Developing and justifying monetary incentive plans.

Resources:

Setting Continuous Improvement Priorities in Warehousing Operations

Competency-Based Development: Giving People the Wisdom to Be Effective

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