Service Parts Management

The management of service parts for warranty and out-of-warranty repairs is a crucial element of the service supply chain.

Tompkins International designs customized solutions for you by understanding your requirements by category, product, geography and warranty terms.

We work with client service parts management teams, helping to reduce capital expenditure required and operating expenses. Tompkins' solutions directly impact the bottom line.

Service Parts Management strategies include a review of the following functional areas:

• Parts Lifecycle Management
• Life-Time Buy or End-of-Life Buy
• Service Parts Planning and Forecasting
• Inventory Management

Or learn more by reading these articles:

Returns, Refunds, and Recalls: Reliable Reverse Logistics.

Service / Reverse Supply Chain: A Growing Challenge that Presents New Opportunities

Tompkins' Service Supply Chain strategic framework includes:

• Service Parts Management
• Service Logistics
• Other Service Supply Chain Functions
• Sustainability
• Frequently Asked Questions about the Service Supply Chain

Resources

Case Study:
Outsourcing Assessment

Reverse Logistics Is Not the Reverse of Logistics: See how this has been interpreted many different ways within the industry in this Material Handling & Logistics article.

Article: Service / Reverse Supply Chain: A Growing Challenge that Presents New Opportunities

Article: From Supply Chain Brain: The Right Service Provider Mirrors Your Sustainability Efforts

Article: Returns, Refunds, and Recalls: Reliable Reverse Logistics

Post on the Go!Go!Go! Blog: Service Supply Chain: A Golden Opportunity to Cut Costs and Make Your Customers Happier

Post on the Go!Go!Go! Blog: Pause: Services Supply Chain Is Not the Same as Rewind

Post on the Go!Go!Go! Blog: The Reverse Logistics Conference in Las Vegas

Article: Best Practices for Returns Processing from MultiChannel Merchant

See a printable description of the scope of Service Supply Chain consulting services from Tompkins (PDF).