Field Service
Many industries, such as consumer durables, require dedicated field service teams to meet customer requirements. We help you develop customer distribution profiles, create a demography, and design an optimum field service solution which fits with service level requirements.
Linking field service resources to inventory levels and their locations is critical to designing and implementing the solution.
Learn more about the service supply chain by reading the article Returns, Refunds, and Recalls: Reliable Reverse Logistics. |
Tompkins' Service Supply Chain strategic framework includes:
Resources
Article: Returns, Refunds, and Recalls: Reliable Reverse Logistics
Post on the Go!Go!Go! Blog: Pause: Services Supply Chain Is Not the Same as Rewind
Article: Best Practices for Returns Processing from MultiChannel Merchant
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