Product Disposition Management
Once a returned product is received, organizations are faced with multiple disposition options. We help you structure your approach, and guide you through a decision tree to make optimal choices.
Disposition options not only vary by industry, category and product, but can also be regulated by federal or state agencies. It is important to consider all parameters and the costs of various options evaluated before developing and implementing processes for disposition.
We assist you with decision metrics and designing and implementing solutions for final disposition. We also help with the service provider qualification and selection process, as a part of solution deployment.
Learn more by reading the article Returns, Refunds, and Recalls: Reliable Reverse Logistics. |
Tompkins' Service Supply Chain strategic framework includes:
Resources
Article: Returns, Refunds, and Recalls: Reliable Reverse Logistics
Post on the Go!Go!Go! Blog: Pause: Services Supply Chain Is Not the Same as Rewind
Article: Best Practices for Returns Processing from MultiChannel Merchant
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