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Voice Vs. Scan Technology

As companies strive to extract costs from their supply chains, order picking-one of the warehouse’s most labor-intensive functions-is a key area targeted for cost savings. Although traditional order picking solutions such as labels, RF scanning and pick-to-light have been successful, voice-directed picking technology shows great promise for improving operations and driving costs from the supply chain. Through direct communication with a facility’s warehouse management system, labor management system or host system, voice technology solutions provide a mechanism for natural communication between order pickers and the system, regardless of native language, background noise or cold temperatures. The benefits of real-time labor direction, greater accuracy and faster picking are just some of the features that make voice technology solutions a viable option for reducing costs.

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