Voice-Directed
Picking Solutions Show Promise in the Warehouse
White paper from
Tompkins Associates explores the benefits of voice technology.
RALEIGH,
NC, March 3, 2004—As companies strive to extract
costs from their supply chains, order picking—one of
the warehouse's most labor-intensive functions—is a key
area targeted for cost savings. Although traditional order
picking solutions such as labels, RF scanning and pick-to-light
have been successful, voice-directed picking technology shows
great promise for improving operations and driving costs from
the supply chain. A new white paper from Tompkins Associates,
"Order Picking for the 21st Century: Voice vs. Scan Technology,"
explores the benefits of voice technology in a warehouse environment.
Through
direct communication with a facility's warehouse management
system, labor management system or host system, voice technology
solutions provide a mechanism for natural communication between
order pickers and the system, regardless of native language,
background noise or cold temperatures. The benefits of real-time
labor direction, greater accuracy and faster picking are just
some of the features that make voice technology solutions
a viable option for reducing costs.
"Order
Picking for the 21st Century: Voice vs. Scan Technology"
examines the effectiveness of voice technology vs. scanning
in the warehouse where voice-directed picking has allowed
operations to achieve greater order accuracy, increased productivity
and advancements in training the diverse labor force typical
in warehouse environments.
"Voice
technology solutions have proven to be a beneficial and rugged
tool in the warehouse environment," says Aaron Miller,
Principal for Tompkins Associates. "We believe that voice
technology is one that companies should evaluate and consider
when seeking to lower overall operational costs and improve
accuracy."
Visit
www.tompkinsinc.com to download your copy of "Order
Picking for the 21st Century: Voice vs. Scan Technology."
About Tompkins Associates
Tompkins
Associates is the only operations-focused supply chain consulting
and systems integration firm. Our unique perspective and ability
to provide end-to-end supply chain solutions makes us the
best partner for helping you develop and implement growth
strategies. Customers seek our expertise for intelligent solutions
in distribution center design, warehouse strategic planning,
distribution network configuration, transportation system
planning, system integration, and supply chain strategy. Visit
www.tompkinsinc.com
for more information.
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Myra Schwartz
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