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Reducing Inventory Key To Customer Satisfaction and Supply Chain Excellence

New monograph available from Tompkins Associates

Raleigh, NC, January 30, 2002—Today's virtual and global organizations are demanding higher quality, more variety, lower prices and delivery in smaller quantities more frequently. To meet this demand and thus satisfy the ultimate customer, companies must reduce costs by reducing inventory. Inventory: The Unwanted Asset, the latest monograph from Tompkins Associates, demonstrates how to reduce and manage inventory through an eight-step strategy encompassing all facets of an organization's operations.

"Effective inventory management and reduction techniques are critical to organizations in any industry. Most organizations working toward supply chain excellence do not understand the impact their inventories have on customer service, productivity and organizational profitability," says Rob Haynes, Senior Principal, Tompkins Associates. "This monograph illustrates the need for all industry executives and logistics leaders to focus on the powerful effect inventory has on the bottom line."

Reducing inventory plays a central role in the success of both individual organizations and supply chains and, as such, it is the key to supply chain excellence. Through inventory reduction, an organization's resources can be reallocated to other functions that better satisfy the customer. With response time reduced to days or hours, customers can rely on companies for quick, on-time delivery. This maximizes customer satisfaction, which brings competitive advantage.

Inventory: The Unwanted Asset will show you how to increase ROA by maximizing inventory turns, minimizing obsolete inventory and maximizing inventory turns and continuous improvement. You will learn how to improve customer satisfaction by using customization, value-added activities and flexibility to meet ever-changing customer requirements. Discover how to maximize speed through shorter response and lead-times and through quick response to changes in the marketplace. Learn how to reduce costs through the scrutiny and analysis of all expenditures so that the lowest supply chain costs are achieved and then further reduced.

Call Client Communications at 1-800-789-1257 to order your FREE copy of Inventory: The Unwanted Asset or visit www.tompkinsinc.com to download a copy.

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Media Contact:
E-mail Myra Schwartz or call 919-876-3667.

See Also:
Company Fact Sheet