Consultants Need Chemistry and Depth of Resources

Tompkins Associates pays off for its clients: Read how William Day of SYSCO describes his ongoing, highly beneficial relationship with Tompkins Associates.

Excerpted from: http://www.mhmonline.com/viewStory.asp?nID=5384&iID=20959&pNum=1

"Day is careful to avoid potential conflicts of interest. He also expects absolute honesty from consultants who report to him. 'If I'm doing something you don't agree with you better tell me right away,' he says. 'I'm not going to spend $2 million on a project then get to the end of it and have you say, ‘We need to do it another way because there's a problem.'

That level of honesty calls for a certain level of familiarity with the consultant's people. Day requires resumes or bios on each person brought into a job. Day recalls how his relationship began with one consulting company, Tompkins Associates.

'I was looking for a company that does warehouse consulting and saw an ad in a trade magazine. I called them and Dale Harmelink came out to see me. It's an informal process for me. I'm looking for chemistry and depth of resources. I can tell pretty quickly whether or not they know what they're talking about. It's like an interview process. I try to match the person to the job.' "

About the Organization
Tompkins Associates is the leading operations-focused consulting and integration firm specializing in end-to-end supply chain solutions. Customers look to Tompkins' expertise to develop and implement intelligent solutions in distribution center design, distribution network configuration, transportation planning, systems integration, benchmarking and best practices, logistics outsourcing, and supply chain optimization. For more than 30 years, Tompkins has offered a proven track record and deep industry expertise for solutions that reduce costs and improve supply chain performance. The company is headquartered in Raleigh, NC. For more information, visit www.tompkinsinc.com.