Third-Party Logistics

third-party-logistics 3pls

The market for third-party logistics service providers (3PLs) is expected to continue to grow as shippers look for new and innovative ways to reduce costs, shed non-core competencies, and improve their competitive position. While this creates new opportunities for shippers working with a 3PL, it can also bring challenges.

Why is Tompkins Unique?

We understand that outsourcing relationships are about much more than cost. At Tompkins International, we link supply chain expertise with logistics expertise. This unique view enables our experts to provide objective and practical points-of-view.

Our team can serve shippers, private equity firms, and 3PLs, whether from a global, regional, or local level. We also service contract logistics providers, freight forwarders, and specialized service providers. Several of our experts have managed 3PLs themselves, providing real-world experience and deep knowledge.

For 3PLs, specialty services include strategy development, new service lines and geographies, operations improvement, technology evaluation, selection and implementation, distribution center design, material handling integration, voice of the customer, and sales and marketing.

*Discover a new way for 3PLs to benchmark.

Meeting Your Challenges

We can help you address challenges such as:

Achieving Profitable Growth: We believe in several key strategies for profitable growth, including targeting specific industries and geographies, business expansion with current 3PL clients, and offering high value services.

Changing Distribution Patterns: While order fulfillment cycles are shortening, supply chains are still very long. How do you help your clients balance inventory and logistics costs in order to serve their customers? Where should your facilities be located? What modes of transportation do you need to support?

Globalization: We can help you best address the needs for new opportunities in emerging markets.China and Asia present unique challenges as the region shifts from being the world’s factory floor to a booming global marketplace. Do you have a plan to leverage this opportunity?

Supply Chain Complexity:There are so many parties involved in today’s supply chains. Our experts will navigate through this complexity with you to effectively manage your supply chain.

Technology: Today’s technologies operated by service providers are becoming more important to customers. Because we know what customers are interested in, as well as how 3PLs operate, we can help match the two for your benefit. Our experts assess your IT strategy and plan and identify gaps and opportunities.

Building Customer Relationships: A key issue permeating the 3PL industry is how to best relate to customers. This topic has many facets and ramifications—from how to best measure performance, to the best way to maintain productive relations with multiple customer levels. We have the right experience with both parties to facilitate value-added relationships.

Organization Development and Change Management (ODCM): We assess organizations, redesign them, and/or modify roles and responsibilities to make them more efficient and productive. Our change management services are proven to cause real change that is sustainable, which is more important than ever as 3PLs grow and seek organizational excellence.

Finding the Right Talent: How can you obtain and develop talent that will optimize your supply chain? For more information on this topic, read Spotlight on Third-Party Logistics (3PL): Supply Chain Talent Report.


More on Third-Party Logistics


What Do World Currency Changes Mean to Logistics Providers?

In the past year, the US Dollar, the Euro, the Pound, the Canadian Dollar, and the Peso, to name a few, have had significant fluctuations across the board.


The Benefits of Pooling Distribution

What if someone told you that you could significantly reduce your transportation spend and, at the same time, increase your service levels to customers by reducing the transit times and your carbon footprint. It sounds too good to be true, right? What if they then said that the concept has been around for years and it is being used by some of the top retailers in the US?


Adopting a Program Management Office in Your Supply Chain Organization

Learn more about the importance of the Program Management Office (PMO) as viewed from the Chief Supply Chain Officer (CSCO) level. How it is best organized, staffed, operated, and value-based.


Calculating the True Return on Investment on Your Material Handling System – How ROI Calculations are Evolving

One of the final steps in distribution and fulfillment center material handling design efforts is to determine the return on investment (ROI), a tried and true method of ranking the economic benefits of multiple alternatives. However, translating the results of economic analysis is not as easy as just ranking the key indicators.

White Paper

Program Management Office: Its Objectives, Methods, and Value for Supply Chain Management

This Paper addresses the Program Management Office (PMO) at the Chief Supply Chain Officer (CSCO) level. How it is best organized, staffed, operated, and value-based. It describes leading practices and provides guidelines for supply chain leaders seeking transformative improvements in their operations.


The Importance of a Customer Driven Supply Chain Strategy

Customer expectations are not consistent with what companies offer. Therefore, the companies supply chains are not allowing the fulfillment of the customers’ expectations.


Freight Rates – A Nightmare to Manage?

In today’s very competitive domestic trucking environment, shippers are being deluged with a variety of pricing options, including varying base rates, varying discounts, numerous accessorial fees and scaled fuel surcharges.

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Dimensional Weight Pricing

Dimensional Weight pricing for parcel has been activated for a couple of months now and the realities are setting in for those impacted by it. This white paper addresses some thoughts about what companies can do to combat dimensional weight pricing now that it is here.


Designing for Material Handling Excellence

Tompkins International recently celebrated our 15th year as a Material Handling Integration firm.


4 Questions About Supply Chain Illusions

As a company morphs from one business model to the next so to must their supply chain.


Supply Chain Network Design: Picking the Right Tool for the Job

Supply chain network design activities are essential for keeping supply chain operating efficiently and effectively.


Is a Put System Right for Your Organization?

As competition escalates among today’s retailers, organizations across all industries are searching for ways to reduce warehousing costs.

White Paper

Put Systems: How a Put System in Your Distribution and Fulfillment Operations Can Overcome Key Challenges

As competition escalates among today’s retailers, organizations across all industries are searching for ways to reduce warehousing costs. This paper navigates put system operations and explores advantages such as improved labor management and stronger order accuracy. Find out if this evolving methodology could be the critical next step for your company to create a successful multichannel operation.


Retail E-Commerce: Don’t Get Your Head Buried in the Sand

Would you be surprised if I told you there are still many who are in denial about the reality of retail transformation?


What’s the Big Deal: 9 Most Interesting Alibaba Facts

Alibaba made a big splash with its recent IPO and subsequent publicity. But that’s not the only reason this company is such a big deal. The more you learn about Alibaba and its leader Jack Ma, the more fascinating the story really is.

Client Success Story

Private Equity Firm Seeks Market Evaluation for Investment

Tompkins conducted a market evaluation for a private equity firm that was looking to invest in new technology. Since the client moved forward with the investment, nearly two-thirds of supply chain leaders now utilize this new technology.


What 3PLs Need to Know about Alibaba

You’ve been hearing a lot about Alibaba lately. The Chinese e-commerce giant has burst on to the global scene and it is poised to make a huge impact on today’s marketplace. What does this all mean for third-party logistics providers (3PLs)?

White Paper

The Alibaba Effect: What Today’s 3PLs Need to Know

Alibaba has burst on to the global scene and it is poised to make a huge impact on today’s marketplace. This new player, coupled with increasing customer expectations, means that today’s 3PLs need new omnichannel strategies and solutions. Download this new paper to learn how marketplaces like Alibaba are developing new opportunities for retailers and consumer product companies, and the best ways that 3PLs can provide smart supply chain solutions to support them.


Spotlight on 3PL Implementation Failure:
Why It Happens and How to Avoid It

On-boarding a new client is difficult. When implementation does not go as planned, the results can be injurious to your business and your client’s business. A rushed start-up or a delayed “go-live” date for a new customer warehouse operation, or repeated product delivery failures, will result in unhappy customers, financial losses, a depreciated brand image, and even potential lawsuits. For relationships to work long-term, mutual trust, excellent communication, joint planning, and a fair balance of risk and reward must be in place.


China on Track to Surpass U.S. as the World’s Largest Economy — What Does This Mean for Logistics?

By one measure, China will soon take the United States’ spot as the world’s largest economy.

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