Retail

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For more than 20 years, Tompkins has been at the forefront of the retail market—from advising clients on supply chain requirements and operating strategies for e-commerce and omnichannel to advancing new concepts of “get local”, final delivery and store fulfillment.

Why is Tompkins Unique?

We offer a full model that includes operating strategies, supply chain structure and lean implementation. As the leader in retail supply chain consulting and execution, Tompkins is the first choice for companies seeking a world-class supply chain that is responsive to changing market conditions, demand-driven for customer satisfaction, and flexible enough for profitable growth. We address retail industry transformations ahead of time to ensure that your retail supply chain remains a competitive weapon.

Meeting Your Challenges

Supply chain challenges in the retail industry continuously shift with market forces, technology, and consumer expectations. We can help you address important challenges such as:

  • Globalization – Global supply chains can become complex in this expanding e-commerce environment, and innovations must be responsive to customer demands. Global trade and risk issues also come into play, including compliance with trade limits and quotas, establishing accurate Country of Origin designations, import costs/duties, gray market goods, value-added taxes, and penalty exposure in Europe.
  • Customer Satisfaction & Speed of Delivery – Reduced lead times are stressing retailers to accurately predict, manage, and position inventory optimally—the right product, quantity, place, and time—to meet ever-changing customer needs. As next- and same-day delivery become the norm, retailers and suppliers need seamless visibility, improved communication, and proven, demand-driven delivery to maximize sales and margins.
  • Supply Chain Excellence – Complexity and pressures for profitable growth have many retail executives uncertain on their path forward to achieving Supply Chain Excellence. We have worked with hundreds of retailers to not only define their path forward, but also to execute on this path to achieve greater customer satisfaction, high inventory turns, distribution center/fulfillment center excellence, reduced transportation costs and increased revenue.

More on Retail

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Thoughts on Upcoming Alibaba IPO: What’s in a Name or Number?

Since 1999, when Alibaba first started their marketplace of Alibaba.com, it has been clear that the Chinese company has a strong passion for the United States.

Blog Post

Top 6 Reasons Why You Should Watch The Alibaba Effect

How many of you have heard of Alibaba, the Chinese e-marketplace? Alibaba is the fastest growing e-commerce company in the quickest growing market in the world.

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With Skyrocketing Online Retail Sales, What Is Happening to Real Estate?

By Jim Tompkins CEO, Tompkins International Online retail sales in B2C are estimated to grow by nearly 75% by 2018, and today’s B2B sales are more than twice the sales of B2C—and growing faster. Increasingly, consumer product companies are selling goods online. Specifically, consumer packaged food companies are moving to online retail sales as traditional…

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Why Data Is Not Information

By Jim Tompkins CEO, Tompkins International The five of us sat around a conference table.  My colleague and I were meeting with the CEO, CFO, and Chief Supply Chain Officer (CSCO) from a multichannel fashion and apparel retailer. The discussion was lively and interactive. We talked about omnichannel, “get local,” and store fulfillment. Just as the…

Article

How Consumers Are Affecting Today’s Logistics Service Providers

Consumer buying patterns are changing at a rapid pace and creating new challenges for today’s logistics service providers (LSPs). Online buying and three-day/same-day delivery requirements are pushing retailers and consumer product companies to engage their LSPs in new services.

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From Malls to Click-And-Collect: How Today’s Pace of Change Is Impacting Real Estate

The rapid growth in online ordering and fulfillment is changing businesses and their supply chains. But can the pace of these changes affect the real estate industry in major ways?

You bet it can.

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If Customers Find E-Commerce Experiences ‘Uninspiring’, Check Your Supply Chain for Remedies

I don’t know much about filters or “discovery experiences” as they relate to e-commerce, but an article published on RetailWire the other day caught my attention. In a recent study of shopping experiences on top retail sites, Compare Metrics and the e-tailing group concluded that most participants find their current shopping experiences “uninspiring.” How can…

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In the News: What’s Happening with Intermodal?

The work stoppages and potential for lengthy delays encountered by the much-heralded Panama Canal expansion project really couldn’t have worked out any better for the major North American railroads. When the expansion was first announced, there were many who saw it as a potential killer of the rail service line. Now, it may be the…

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Cosmetics: The Glamour of Great Supply Chain & Logistics Strategy

There’s some real beauty in an optimized supply chain. In a recent Inbound Logistics article, Justine Brown gets it right on the importance of effective supply chain and logistics management for cosmetic companies. But what makes a supply chain for cosmetics different from any other industry? Most cosmetic products need specialized storage amenities such as…

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Final Delivery – Shop. Select. Deliver (PDF)

Are you ready to spike your supply chain to a new level? SupplyChainBrain’s 2014 Resource Guide examines key supply chain insights from nine Tompkins International experts. Read more on each topic.

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