White Papers

Retail Backrooms: A Revolution in Roles and Business Value

Retail backrooms are becoming more critical than ever in today’s evolving omnichannel world. Regardless of the product or market, retailers need to reevaluate how they are utilizing their backrooms. This white paper exposes a new way of thinking about backrooms and answers today’s most pressing questions about them. What role do they play in supply chains? How can retailers develop a strategy for their business that includes the backroom? How can they be leveraged for increased business value?

The Alibaba Effect: What Today’s 3PLs Need to Know

Alibaba has burst on to the global scene and it is poised to make a huge impact on today’s marketplace. This new player, coupled with increasing customer expectations, means that today’s 3PLs need new omnichannel strategies and solutions. Download this new paper to learn how marketplaces like Alibaba are developing new opportunities for retailers and consumer product companies, and the best ways that 3PLs can provide smart supply chain solutions to support them.

Report: Winning in the Evolving Industrial Distribution Landscape

Written and Published by William Blair & Company

As the industrial distribution industry undergoes a major evolution, what are the seven pillars driving this change? Find out in this new report by financial services firm William Blair & Company. Based on an expert interview with Jim Tompkins, CEO of Tompkins International, this report explores current trends in the industrial distribution space and how companies can best position themselves for success.

The Evolution of Goods-to-Person Order Fulfillment

The recent progression of goods-to-person order fulfillment technology can offer your operation a competitive advantage. While goods-to-person order fulfillment systems are not new, the applications for these systems were never overly widespread in the past due to limited benefits and functionality such as space requirements and lack of staffing flexibility.

Today’s systems offer considerably more compact design, faster operation, and provide a much higher level of flexibility. Download this new paper by Tompkins International to investigate the eight major advantages of today’s systems, as well as design considerations in order to achieve the highest payback possible.

From Business Strategies to Operations: How to Align Execution with Strategic Plans

Ninety percent of all strategic plans are not implemented as intended. This is because companies have difficulties aligning their operations initiatives and plans with their strategic goals. Likewise, more emphasis needs to be put on monitoring operational performance, using the right metrics that impact the targets set by the overall business goals.

Until recently, very little attention has been given to “operationalizing” business strategies. It has been assumed that operations managers would do their jobs well, and their functions would be managed adequately. But several factors—complexity, volatility, differentiation, sales and marketing channels, sand speed to act—have led to a much larger need to evaluate operations.

Unless companies have a well-defined and comprehensive strategy for operations, they will fail to enable the business strategies to be achieved effectively and efficiently.

Personalized Multichannel Logistics

How your distribution & fulfillment operations can overcome key challenges & reap the benefits.

Employing Available Capital Wisely – How Operational Excellence Creates Economic Value

Capital, and its availability, is critical to any company’s well-being. Today’s economic climate calls for companies to employ available capital wisely to improve their economic value. In this paper, discover the economic value of supply chains and how they can lead to profitable growth, margin improvement, and capital efficiency.

Demand-Driven Value Networks: Beyond Lead Time and Cost Reduction to Integrated Management of Risk and Compliance

What is the value to becoming demand-driven? The benefits to implemenenting new processes and technologies are on the rise as organizations compare traditional supply chain approaches vs. demand-driven value networks. Explore the demand-driven value network in this latest paper by Tompkins International

Final Delivery: A Roadmap — Drivers and Enablers for Moving Ahead of the Competition

How can you find ways to reduce delivery costs, while decreasing the delivery window? The answer is the key to competitive advantage for retailers, consumer products companies, endless aisle providers, and distributors. This paper is a roadmap that outlines the drivers and enablers of final delivery processes, which is essential for success in today’s new retail model and changing customer expectations. While there is no one-size-fits-all answer, this paper explains how to grasp the full potential of final delivery services that are fast, cost-effective, and attractive to customers.

Download the White Paper – Final Delivery: A Technology Perspective on Omnichannel Retailing

By Tom Singer. Being responsive to customer demand throughout all channels is key to making the sale today and staying competitive in the retail industry. In retail supply chains, omnichannel operations are becoming more and more important to execute a single customer experience across all channels. This customer experience includes the critical final delivery to customers, whether through in-store fulfillment, pick-up & drop-off services, courier delivery to the home, or in-store locker space for order pick-up. But giving customers access to these final delivery options is a major challenge for many retailers, because the necessary technology needed isn’t supported in their current networks. In this paper, author Tom Singer addresses these technology challenges, as well as requirements, functional components, deployment approaches, and technology enablers that are needed for final delivery solutions. There is no one-size-fits-all solution; however, this paper shows how retailers can use final delivery to its full potential.