New Book by Michael Zakkour

New Book by Tompkins International’s Michael Zakkour

China has transformed itself from a feudal economy in the 19th century, to Mao and Communism in the 20th century, to the largest consumer market in the world by the early 21st century. China’s Super Consumers explores the extraordinary birth of consumerism in China and explains who these super consumers are.

Alibaba Effect

The Alibaba Effect

Alibaba is the biggest business story of 2015. Why? Because it is poised to take the e-commerce world by storm.

The Right Fulfillment Center for E-commerce

The Right Fulfillment Center for E-commerce

The explosion in e-commerce brings good news and bad news for retailers – more customer orders, great for business. Overloaded, stressed operations … not great for business.

If you’re struggling to keep up with online demand, it’s time to rethink your plans for order fulfillment. The strategy needed for a successful fulfillment center is not the same as for a traditional distribution center.

Amazon and Walmart Facing the Titans

Amazon and Walmart: Facing the Titans

How can your company face Walmart’s omnichannel success and Amazon’s same-day delivery? Watch this video for an action plan and strategy using five key elements.

The Amazon Cure

The Amazon Cure to the Plague of Short-Term Thinking in Business: Bezos Gets it Right

Are you weary of hearing companies blame an uncertain economy, Wall Street or the government for their short-term business thinking? In this new video, Jim Tompkins – noted supply chain strategy expert and CEO of Tompkins International – injects some new truths into this current plague of short-term thinking.

What is the Amazon Effect

The Amazon Effect Video

Jim Tompkins, founder and CEO of Tompkins International, is a long-time supply chain guy. And guess what? Jeff Bezos, CEO and founder of Amazon, is a supply chain guy too. He has to be, because business is now at a critical X-Roads in demand-driven supply chain and customer satisfaction.

Amazon has invented – and is continuously refining – new ways to connect customers with solutions. They are your biggest competitor. Watch the video:

Demand-Driven Operations

The NEW Demand-Driven Operations: The Only Operations Strategy for Success in Multichannel

Get a quick look at the powerful impact demand-driven supply chains can bring to your customer satisfaction and operational value in this short video from Jim Tompkins, CEO of Tompkins International, and Greg Brady, CEO of One Network.

Learn why demand-driven is the only operations strategy that succeeds in today’s complex, multichannel environment in which customer expectations change as quickly as new technologies emerge.