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The Key to Outsourcing Successfully

Reprinted from Supply Chain
Management Review

Logistics and Manufacturing Outsourcing: Harness Your Core Competencies

By: James A. Tompkins, Ph.D., Steven W. Simonson,
Bruce W. Tompkins and Brian E. Upchurch

Should you outsource? In today's complex business environment, the answer increasingly seems to be "yes." And yet, far too many outsourcing relationships fail.

The problem, according to a new book by Tompkins Associates, is that companies do not have a core competency in outsourcing. Instead, they try to handle outsourcing logistics or manufacturing as they would outsourcing landscaping services or the cafeteria's operations.

For this reason, Logistics and Manufacturing Oursourcing: Harness Your Core Competiencies is a worthwhile resource for any supply chain manager—even those who are currently not investigating an outsourcing relationship. This straightforward guide walks readers through the decision-making process for what to outsource and—just as importantly—what not to outsource. It then moves smoothly into outlining the steps of the outsourcing process. It guides the reader through how to define outsourcing targets; send out a request for proposal; select a provider; create a relationship; and implement, manage, and maintain that relationship. Most books about outsourcing these days view it from a very conceptual, high-level prespective. Or if they do discuss it on a practical level, they tend to focus on IT or human resources outsourcing. Tompkins Associates, however, is a consulting firm that has specialized in supply chain management for 30 years, and authors James Tompkins, Steven Simonson, Bruce Tompkins, and Brian Upchurch are all veterans at helping companies outsource their operations. In Logistics and Manufacturing Outsourcing, they lay out the strategy that Tompkins Associates has used with its clients for several years.

For the most part, the book avoids vague generalities. For example, when discussing outsourcing, everyone emphasizes the importance of defining what is core and what is noncore to your business. Logistics and Manufacturing Outsourcing, however, goes one step further by providing a model and a process for doing so. The book also helps stimulate thought by listing questions to consider when making the decision.

The book is well-crafted and moves at a brisk pace, often pausing to provide small, real-world case studies that back up its suggestions. Using this book as a guide will definitely help managers get one step closer to establishing a well-conceived outsourcing strategy and a robust outsourcing process.

Reviews

"This is a book that all manufacturing and logistics executives should read. Logistics and Manufacturing Outsourcing: Harness Your Core Competencies takes strategic outsourcing a step further by presenting outsourcing as a core competency. It is a resource that I highly recommend."

— C. John Langley, Jr., Ph.D., professor of supply chain management and 3PL, Georgia Tech

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