April 2008 • The E-Newsletter for Supply Chain Professionals

New White Paper: What's So Special About Direct to Consumer Distribution Center Implementations?
E-commerce continues to grow, but before scrambling to catch up, understand the common mistakes in direct to consumer distribution center implementation with this white paper by Tech Conveyor and Tompkins Associates. Design and implement a DTC DC plan using these tips.

Burt's Bees Saves Energy & Increases ROI
Tompkins Associates works with Burt's Bees to maximize efficiency and minimize costs at their new distribution center. Get the case study (PDF).
All Businesses Need to Build a Dual Strategy in China
The smartest move that companies can make now is to integrate sourcing from China with product sales in China. During a press conference at NA08 last week, Asian strategies expert Steve Ganster and Tompkins Associates CEO Jim Tompkins discussed why having a dual strategy is critical in the current economic climate. Read more details on China’s maturing market, strategic sourcing and challenges in the material handling industry (PDF).

Putting it in Reverse: How to Handle Returns Process
Learn how well companies plan their returns processes, what systems they use, along with how refunds and recalls are handled in this article excerpted from the recent Supply Chain Consortium Hot Topic report.
New Supply Chain Consortium Members Welcomed
The following companies are on their way to achieving world-class performance with membership in the Supply Chain Consortium: Beretta USA Corporation, Columbia Sportswear, RepairClinic.com, SCI Logistics, Superior Essex, The Body Shop and Xerox. Learn more about joining the consortium (PDF).

Bold Strategies for a Resilient Supply Chain
If there is a disaster or disruption affecting your company's supply chain, what do you do next? Use these strategies and a case study to create a plan, from Jim Tompkins' book, Bold Leadership (now 25 percent off with free shipping).
Podcast: Examples of "Being Good" in China
Showing up in China is a big step, but you have to roll up your sleeves and assess your strategy, says Kent Kedl, Technomic Asia, in this new podcast. Listen now to examples of companies that work to be good in China.

What's Changing the Future of the Supply Chain?
Companies continue to transform their global and domestic supply chains. Joe Sullivan, Principal, Tompkins Associates, looks to the future in this Industry Week column.
The Time Is Right: Bold Global Move by Siemens
A clever new global supply chain strategy emerges at Siemens at a time when developing markets are still big question marks. Read commentary from Gene Tyndall, Executive VP of Global Supply Chain Services, on how the German company is taking some control back.

Seven Habits of Highly Successful Distribution Operations
Jim Tompkins is slated to keynote at the 7th Annual Latitude WMS Users Conference hosted by PathGuide Technologies on May 14, 2008 at The Edgewater Hotel in Seattle, WA. Jim will present Seven Habits of Highly Successful Distribution Operations. The conference is designed for current and prospective Latitude Warehouse Management System (WMS) users, including warehouse supervisors, IS/IT managers, operations and logistics managers, as well as C-level executives.
2008 Global Automotive Aftermarket Symposium
GAAS 2008 is the premier event for senior-level aftermarket executives and anyone conducting business in the automotive aftermarket. Steve Ganster, Managing Director, Technomic Asia, will present Developments in China's Aftermarket on Tuesday, May 20, 2008 at the Hyatt Regency O'Hare, Chicago, IL.
Businesses Take Flight at IIE Annual Conference
The 2008 IIE Annual Conference & Expo, to be held at The Westin Bayshore, Vancouver, Canada, is centered on the theme "How Businesses Take Flight." Jim Tompkins will present the luncheon keynote on Monday afternoon with the topic Globalization. Bruce Tompkins, Principal, Tompkins Associates, will also present on Scalability of the Global Supply Chain on Tuesday, May 20 at 10:30 a.m.
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