Case Study:
WMS Selection and Implementation

Client Overview

• An integrated logistics services provider (LSP) aiding companies through public and contract warehousing, distribution, logistics, value-added packaging, supply chain design and foreign trade zone services.

Challenge

• This LSP was running with limited resources and needed expert advice on selecting and implementing a new warehouse management system (WMS) across its entire network.

Tompkins’ Role

• The WMS selection and implementation led to a strong, long-term partnership and has increased warehouse efficiency.

  Determine the best WMS solution provider and manage oversight during the implementation phase.
• Select and implement a WMS application in the LSP’s facility in an extremely aggressive time frame.
• Assist other facilities to be fitted with the application as needed.

The Results

• A strong strategic partnership with long-term WMS provider, as well as a Tier 1 WMS solution with name recognition, which is expected to drive client acquisition.
• The capability to quickly slot new client products into existing and new facilities.
• The intuitiveness of the new system, as well as the focused training documentation provided by Tompkins, allowed for an orderly start up.